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Pasadena

Texas

The Door Professionals

Of Pasadena TX

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FAQ

Frequently Asked Questions

What can I do if my garage door track is bent?

If you accidentally knock into your garage door, which makes it bent out of shape, then you can use a soft mallet to gently knock it back into place. Alternatively, you can call on processionals like us to do the repair for you.

Why is my garage door noisy?

A number of factors can make your garage door noisy. It may involve not only the opener but the entire garage door system. However, if you have lubricated and inspected your garage door and it’s still noisy, then the problem may be with the garage door opener. A nosy garage door motor may mean that it’s old and needs to be replaced.

Why should I consider replacing my old garage door?

Aside from making your house look more aesthetically appealing, new garage doors are better insulated, in turn lowering your energy costs. They also ensure the safety of the stored items in your garage during bad weather. Moreover, they require less maintenance and can reduce your homeowners insurance.

What are your suggestions for choosing the right garage door?
  • Select the material that fits your lifestyle.
  • Choose the style that enhances your home’s curb appeal.
  • Choose a design that matches the architecture of your home.
  • Chose a color that complements the exterior of your home.
  • Choose the features and construction that meets your needs.
Will your repair staff provide me with the details on what my garage door’s problem is?

Yes, upon assessment of your garage door, our repair staff will provide you with a clear explanation of the problem and will also provide you with a breakdown of all the costs.

Do I need to pay everything upfront?

No, we will just ask you for a partial deposit. You can pay the remaining fees upon completion of the repair job.

How do I get the best offer for my garage door’s repair?

It is suggested that you get bids from 2 to 3 companies so that you can make comparisons of their services and costs.

Do you provide cost estimates for large projects?

Yes, to help you decide on whether our service is the right one for you, we will provide you with cost estimates. You can schedule a meeting with us so we can discuss the details of the project.

Can you provide recommendations on the proper door for my garage?

Yes, when we sit down with you regarding the installation of a new garage door or the replacement of your old one, then our staff will be sure to provide you with assistance in determining the best garage door that is suited to your needs.

Can you provide me with references to your previous customers?

To protect our customer’s personal information, we cannot do this. However, you’re free to check out our BBB business review rating at bbb.org to get an idea of what our previous customers think about our service.

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